HBS People
HBS has years of experience in design and implementation of safety and quality management systems in health and human services. HBS team are health service managers and clinicians who understand service improvement. HBS team helps providers to maintain compliance and certification in government funded programs.
We assist with a range of services including:
Clinical Quality and Safety Management Systems
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Quality and Safeguarding Systems including clinical quality and safety management processes that comply with NDIS, aged care, childcare and Veterans Affairs scheme requirements
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Give you team the skills to improve governance and business management processes.
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Be assured that legal requirements and regulatory standards are met.
Safety Management Processes
HBS provides practical tools and processes including​:
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​Safety management processes
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Risk assessment using bowtie and Failure Modes Effects Analysis​.​
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Develop measurable risk controls.​
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Improve risk and compliance reporting​​
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Business continuity plans integrating IT continuity​ and cybersecurity.
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Digital capability mapping
ISO Safety, Quality and Environment Reviews & Gap Analysis
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​Comprehensive reviews, conducted by experienced RABQSA auditors with minimal disruption to your service.
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Comprehensive reports and a detailed corrective action/implementation plan making it easy for your teams to implement actions to fix issues identified during audits.
Psychological Safety At Work
Be ready for changes in laws relating to psychological safety at work. HBS providers:
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Culture assessment that includes review of documents, interviews with staff and analysis of incidents and claims data.​
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Develop an action plan to improve psychological safety.​​
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Training for supervisors and managers to enhance respect at work.​
Contractor Management Toolkit
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Assess and select sub-contractors, who have the capability to deliver the services you need.
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HBS provide contract templats, contractor onboarding, induction training, monitoring and review of contractor compliance and evaluation of contractor service delivery.
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Contractor kits for both registered and associate providers - aged care + NDIS
Workplace Incident Investigation
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Third party independent incident investigations help you to
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identify all possible causes
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understand contributing factors
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prevent recurrence of similar incidents
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reduce risks​​
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HBS team are experienced in incident investigations, we use multiple root cause analysis tools.
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Understand what happened, why it happened and how to prevent it from happening again​.​