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News and Resources


Understanding Quality Indicators
The National Aged Care Mandatory Quality Indicator Program (QI Program) became compulsory on 1 July 2019 . Quality management is complex...


Aged care sector analysis and planning
Horizon Scanning and Strategic Planning Be ready for the changes in the aged care sector and understand how legislative and statutory...


Using care huddles to improve communication and build teams.
Care huddles are a structured process for teams to communicate about client care, share information, and define what needs to be done.
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